MICROMINE Office and Support dates for Holiday period

During the holiday period, MICROMINE’s global offices will be closed for the dates listed below:

• 

  Australia

  Closed December 23^rd and reopens on January 2^nd

• 

  Canada

  Closed December 23^rd and reopens on January 3^rd

• 

  Central Asia

  Closed on December 18^th & 19^th for Independence Day, closed on 30^th and reopens on January 4^th

• 

  Indonesia

  Closed on December 23^rd and reopens on January 2^nd

• 

  Mongolia

  Closed on December 23^rd and reopens on January 2^nd

• 

  Russia

  Closed on December 30^th and reopens on January 9^th

• 

  South Africa

  Closed December 23^rd and reopens on January 2^nd

• 

  United Kingdom

  Closed December 23^rd and reopens on January 2^nd

• 

  USA

  Closed on December 23^rd and reopens on January 2^nd

Our support desks will be closed on weekends and public holidays only. Information regarding support availability over the holiday period is included below.

You can submit a support request form via our support page and you will receive a response on the next working day.

Phone support will be available on the days listed as “Normal Support Hours” in the table below. The phone numbers are available on our support page.

 

Global Pitram Support Hours

Pitram CRITICAL incident support will be available on all days for emergencies. Visit the support page for more information.

 

Global Micromine and Geobank Support Hours

• Saturday December 23rd – No Support
• Sunday December 24th – No Support
• Monday December 25th – No Support
• Tuesday December 26th – No Support
• Wednesday December 27th – Normal Support Hours
• Thursday December 28th – Normal Support Hours
• Friday December 29th – Normal Support Hours
• Saturday December 30th – No Support
• Sunday December 31st – No Support
• Monday January 1st – No Support
• Tuesday January 2nd – Normal Support Resumes